Frank,

I hope you and your family had a Merry Christmas. I wanted to drop you a note and thank you very much for the help, patience and guidance in bringing an idea to reality. Attached is a picture of the completed project. You and your team did a fantastic job and your communication was excellent.

Thanks again Frank,
Warm Regards,
– Kelly D.

Frank,

Happy Monday 🙂 I just received my trunk and it looks amazing! Thank you so much for helping me put this together. The custom size is also perfect and fits right where I wanted it.

– Aaron

Frank,

I didn’t want to bother you with another call, but I wanted to let you know how wonderful the trunk it! It’s absolutely PERFECT!

I am super happy and I could not have asked for anything else. Beautiful quality, perfect fit and such fast work! I am amazed and so very thankful!

Hats off to you and your team!
Cheers,

– Johan

“Wow! I can’t believe that I ordered the trunks yesterday and received them the same day, plus got an email making sure that I received the trunks. Talk about customer service! I am very impressed and will not hesitate to use your company in the future and recommend you to anyone that will need a trunk. Thank you.”

– Sophia Sobelman

“Thank you for trunk and the amazing customer service. I would like to order another one with the same dimensions. Please let me know when to remit payment. ”

– Devorah

” Thank you so much for all of your answers to my question and to insure that I was confident in my choices and my experience with Biltmore Trunk. I hope to send some business your way. Keep up the good work.”

– Vicki

 

I just received my trunk and it is beautiful and my drums fit just right! Thank you for your awesome service and I wish you the best.

– Mark Brown

“I wanted to let you know the trunk arrived yesterday. It is gorgeous!!! I could not be more pleased!!!

Thank you, thank you!!!:)

I will recommend your company to all my friends, when they come to my house and admire my trunk coffee table!:) (LOL!)”

– Carolyn:)

Recvd my order yesterday…amazing product and amazing customer service!!!!!

Thank you

– Janice

“Looks just great! Thank you very much for using your own best judgement on the latches. They will work very nice as bedside tables for my grandson’s room. Also, I appreciate how easy you made all this for me.”

– Virginia

“I am very satisfied with the service I’ve received from you and would buy again. Thank you and have a good day.”

– Chris

” The bags were absolutely fantastic and the embroidery was fabulous – well done!!!”

– Robin

Thank you so much for the fast response and the excellent customer service, Frank. It is truly appreciated.

– Ellen

Greetings Frank,

Received three custom-made stunning, elegant, beautiful and rich looking trunks. The two high cubes and footlocker in metal cover silver exterior, mirror like finish with brass/gold plated hardware and leather handles were more beautiful than I imagined.

The quality of the materials and the attention to detail that went into making each piece is remarkable. These custom-made trunks are a testament to the skilled artistry and creativity of Biltmore and Frank.

 

Thank you for the fast, reliable service as well as the special and caring pricing.

Kindest regards,

– Brenda Darlene